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	<title>Comments on: What is the Biggest Challenge For PR Pros in 2009?</title>
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	<link>http://www.davidwmullen.com/2009/03/25/what-is-the-biggest-challenge-for-pr-pros-in-2009/</link>
	<description>David Mullen on PR, Integrated Communications and Social Media</description>
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		<title>By: Brad Marley &#187; Blog Archive &#187; Weekly Grab Bag &#8211; March 27, 2009</title>
		<link>http://www.davidwmullen.com/2009/03/25/what-is-the-biggest-challenge-for-pr-pros-in-2009/#comment-4361</link>
		<dc:creator>Brad Marley &#187; Blog Archive &#187; Weekly Grab Bag &#8211; March 27, 2009</dc:creator>
		<pubDate>Wed, 24 Mar 2010 03:21:54 +0000</pubDate>
		<guid isPermaLink="false">http://davidwmullen.com/?p=1129#comment-4361</guid>
		<description>[...] What is the biggest challenge for PR pros in 2009? (David Mullen) [...]</description>
		<content:encoded><![CDATA[<p>[...] What is the biggest challenge for PR pros in 2009? (David Mullen) [...]</p>
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		<title>By: Are You Showing Your Value? &#124; Fresh Ideas</title>
		<link>http://www.davidwmullen.com/2009/03/25/what-is-the-biggest-challenge-for-pr-pros-in-2009/#comment-975</link>
		<dc:creator>Are You Showing Your Value? &#124; Fresh Ideas</dc:creator>
		<pubDate>Mon, 30 Mar 2009 13:21:49 +0000</pubDate>
		<guid isPermaLink="false">http://davidwmullen.com/?p=1129#comment-975</guid>
		<description>[...] theme for the past week has been showing value for PR. Dave Mullen&#8217;s latest blog post, asked what the biggest challenge is for PR in 2009. Readers were then [...]</description>
		<content:encoded><![CDATA[<p>[...] theme for the past week has been showing value for PR. Dave Mullen&#8217;s latest blog post, asked what the biggest challenge is for PR in 2009. Readers were then [...]</p>
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		<title>By: Danny Brown</title>
		<link>http://www.davidwmullen.com/2009/03/25/what-is-the-biggest-challenge-for-pr-pros-in-2009/#comment-974</link>
		<dc:creator>Danny Brown</dc:creator>
		<pubDate>Sun, 29 Mar 2009 04:24:56 +0000</pubDate>
		<guid isPermaLink="false">http://davidwmullen.com/?p=1129#comment-974</guid>
		<description>I chose other, David, for the simple reason that I think the biggest challenge facing PR is the willingness to listen.

Our industry has a bad reputation - I know that, you know that, and I&#039;m sure the good people commenting here know it too.

That reputation has led the industry to become a byword for irrelevance and non-importance. Which, when the budget cuts come, mean that PR is at the forefront with marketing for being canned.

So the old school complains that PR isn&#039;t being respected enough, that not every agency/professional is the same. But it&#039;s the old school that is causing this lack of respect.

There is a bunch of amazing young professionals coming through. PR interns are bursting at the seams to come into our industry. And they&#039;re being scared away.

Prehistoric practices and bosses that don&#039;t thing &quot;kids&quot; could offer value are keeping our industry in the mire. There are a bunch of great ideas just waiting in the wings to take our industry forward, but egos and dictators are keeping them hidden.

So yes, in my eyes the biggest challenge the PR industry is facing is opening up to listening to new people and ideas. We&#039;re meant to be an innovative industry - let&#039;s prove it.</description>
		<content:encoded><![CDATA[<p>I chose other, David, for the simple reason that I think the biggest challenge facing PR is the willingness to listen.</p>
<p>Our industry has a bad reputation &#8211; I know that, you know that, and I&#8217;m sure the good people commenting here know it too.</p>
<p>That reputation has led the industry to become a byword for irrelevance and non-importance. Which, when the budget cuts come, mean that PR is at the forefront with marketing for being canned.</p>
<p>So the old school complains that PR isn&#8217;t being respected enough, that not every agency/professional is the same. But it&#8217;s the old school that is causing this lack of respect.</p>
<p>There is a bunch of amazing young professionals coming through. PR interns are bursting at the seams to come into our industry. And they&#8217;re being scared away.</p>
<p>Prehistoric practices and bosses that don&#8217;t thing &#8220;kids&#8221; could offer value are keeping our industry in the mire. There are a bunch of great ideas just waiting in the wings to take our industry forward, but egos and dictators are keeping them hidden.</p>
<p>So yes, in my eyes the biggest challenge the PR industry is facing is opening up to listening to new people and ideas. We&#8217;re meant to be an innovative industry &#8211; let&#8217;s prove it.</p>
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		<title>By: PRJack</title>
		<link>http://www.davidwmullen.com/2009/03/25/what-is-the-biggest-challenge-for-pr-pros-in-2009/#comment-973</link>
		<dc:creator>PRJack</dc:creator>
		<pubDate>Thu, 26 Mar 2009 20:28:33 +0000</pubDate>
		<guid isPermaLink="false">http://davidwmullen.com/?p=1129#comment-973</guid>
		<description>Blush... so, my place or yours! (just keeeding folks!!)

Thanks David. I don&#039;t always respond, but when I have a fully baked (or even semi-baked) thought on something I prefer to share it all. I do so in the hopes that it informs, intrigues and inspires.

And surprisingly it doesn&#039;t take that long if it&#039;s something I&#039;ve already have bouncing around in my noodle. (Who knew that Grade 11 typing class would come in so handy a gazillion years later?)</description>
		<content:encoded><![CDATA[<p>Blush&#8230; so, my place or yours! (just keeeding folks!!)</p>
<p>Thanks David. I don&#8217;t always respond, but when I have a fully baked (or even semi-baked) thought on something I prefer to share it all. I do so in the hopes that it informs, intrigues and inspires.</p>
<p>And surprisingly it doesn&#8217;t take that long if it&#8217;s something I&#8217;ve already have bouncing around in my noodle. (Who knew that Grade 11 typing class would come in so handy a gazillion years later?)</p>
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		<title>By: davidmullen</title>
		<link>http://www.davidwmullen.com/2009/03/25/what-is-the-biggest-challenge-for-pr-pros-in-2009/#comment-972</link>
		<dc:creator>davidmullen</dc:creator>
		<pubDate>Thu, 26 Mar 2009 20:24:44 +0000</pubDate>
		<guid isPermaLink="false">http://davidwmullen.com/?p=1129#comment-972</guid>
		<description>@PRJack - I am always amazed at the amount of time you give to comment on posts in an insightful, thoughtful manner. I usually feel like you should send me an invoice for how much you share. Thanks, as always!</description>
		<content:encoded><![CDATA[<p>@PRJack &#8211; I am always amazed at the amount of time you give to comment on posts in an insightful, thoughtful manner. I usually feel like you should send me an invoice for how much you share. Thanks, as always!</p>
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		<title>By: PRJack</title>
		<link>http://www.davidwmullen.com/2009/03/25/what-is-the-biggest-challenge-for-pr-pros-in-2009/#comment-971</link>
		<dc:creator>PRJack</dc:creator>
		<pubDate>Thu, 26 Mar 2009 19:11:43 +0000</pubDate>
		<guid isPermaLink="false">http://davidwmullen.com/?p=1129#comment-971</guid>
		<description>I didn&#039;t pick measurement. Why? Because it was a challenge before and it&#039;ll still be a challenge.

I&#039;ve mentioned before that we here in Canada (when not doing Yoga as Gutless from Faux News suggested) are lucky to have the MR2P system to at least satisfy the bean counters. Plus with other tools in existence measuring share of voice, etc. isn&#039;t that hard (finding clients to pony up for in depth analyses was tough before and will be tougher in the near future!).

Measuring Online media is still tricky - particularly because that is still in-exact and for the most part unverified by a third party. But that is improving. BPA is working on this and will not only have ho-hum numbers, but useful demographic data like they do for print audits.

Measuring Social Media won&#039;t be so much &#039;a challenge&#039; as it will be a mystery. @matthewi gave a great Third Tuesday Toronto presentation about the media shift to SM and spoke about analytics - or lack thereof. As he put it &quot;There&#039;s a gigantic amount of BS out there.&quot; This will give a lot of people fits over the next year and it can&#039;t be ignored.

But here another big challenge. We talk about how doing PR, at least the media interaction sliver, is about building relationships. With the media attrition that we are seeing (on both sides of the border and across the pond) many of these relationships just don&#039;t exist any more. So suddenly not only are we figuring out who to talk to and why, we also have to figure out how to do that in a changing media landscape. And then we have to start over because the people we&#039;d been working with have been laid off.

There are plenty of people who bang a &quot;the media is dead&quot; drum, but that&#039;s pretty far from the truth. Journalism is certainly not dead. The traditional dissemination mechanisms of journalism are radically changed, but there is still a need for real and accountable investigative reporting.

Tweeting can give us alerts. Blogs tend to inspire pre- and post- analysis discussion as well as opinion. But Journalism tends to give us the meat... that we blog about, retweet, etc.

So as these primary sources of information generation shift about, and as we still have clients who are paying for coverage (in legacy media, new media and social media) just doing that and remaining profitable is indeed going to be a challenge. Heck, it already is.</description>
		<content:encoded><![CDATA[<p>I didn&#8217;t pick measurement. Why? Because it was a challenge before and it&#8217;ll still be a challenge.</p>
<p>I&#8217;ve mentioned before that we here in Canada (when not doing Yoga as Gutless from Faux News suggested) are lucky to have the MR2P system to at least satisfy the bean counters. Plus with other tools in existence measuring share of voice, etc. isn&#8217;t that hard (finding clients to pony up for in depth analyses was tough before and will be tougher in the near future!).</p>
<p>Measuring Online media is still tricky &#8211; particularly because that is still in-exact and for the most part unverified by a third party. But that is improving. BPA is working on this and will not only have ho-hum numbers, but useful demographic data like they do for print audits.</p>
<p>Measuring Social Media won&#8217;t be so much &#8216;a challenge&#8217; as it will be a mystery. @matthewi gave a great Third Tuesday Toronto presentation about the media shift to SM and spoke about analytics &#8211; or lack thereof. As he put it &#8220;There&#8217;s a gigantic amount of BS out there.&#8221; This will give a lot of people fits over the next year and it can&#8217;t be ignored.</p>
<p>But here another big challenge. We talk about how doing PR, at least the media interaction sliver, is about building relationships. With the media attrition that we are seeing (on both sides of the border and across the pond) many of these relationships just don&#8217;t exist any more. So suddenly not only are we figuring out who to talk to and why, we also have to figure out how to do that in a changing media landscape. And then we have to start over because the people we&#8217;d been working with have been laid off.</p>
<p>There are plenty of people who bang a &#8220;the media is dead&#8221; drum, but that&#8217;s pretty far from the truth. Journalism is certainly not dead. The traditional dissemination mechanisms of journalism are radically changed, but there is still a need for real and accountable investigative reporting.</p>
<p>Tweeting can give us alerts. Blogs tend to inspire pre- and post- analysis discussion as well as opinion. But Journalism tends to give us the meat&#8230; that we blog about, retweet, etc.</p>
<p>So as these primary sources of information generation shift about, and as we still have clients who are paying for coverage (in legacy media, new media and social media) just doing that and remaining profitable is indeed going to be a challenge. Heck, it already is.</p>
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		<title>By: David Schwab</title>
		<link>http://www.davidwmullen.com/2009/03/25/what-is-the-biggest-challenge-for-pr-pros-in-2009/#comment-970</link>
		<dc:creator>David Schwab</dc:creator>
		<pubDate>Thu, 26 Mar 2009 16:22:41 +0000</pubDate>
		<guid isPermaLink="false">http://davidwmullen.com/?p=1129#comment-970</guid>
		<description>Another huge problem for PR/brands with SM is the launch of products. Just reading this morning about a Grape Nuts deal with ESPN&#039;s Kenny Mayne and it looks like the first person to publicly discuss it was the person who was HIRED to run the TELEPROMPTER. Will brands force all on sets to sign non-disclosures just like they do with talent and their marketing agencies? Or do they already and now it will just be easier to catch the person who leaks it?</description>
		<content:encoded><![CDATA[<p>Another huge problem for PR/brands with SM is the launch of products. Just reading this morning about a Grape Nuts deal with ESPN&#8217;s Kenny Mayne and it looks like the first person to publicly discuss it was the person who was HIRED to run the TELEPROMPTER. Will brands force all on sets to sign non-disclosures just like they do with talent and their marketing agencies? Or do they already and now it will just be easier to catch the person who leaks it?</p>
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		<title>By: Debbie Friez</title>
		<link>http://www.davidwmullen.com/2009/03/25/what-is-the-biggest-challenge-for-pr-pros-in-2009/#comment-968</link>
		<dc:creator>Debbie Friez</dc:creator>
		<pubDate>Thu, 26 Mar 2009 14:11:46 +0000</pubDate>
		<guid isPermaLink="false">http://davidwmullen.com/?p=1129#comment-968</guid>
		<description>PRSA-NCC just had a panel yesterday discussing showing value in 2009, and showing measurable results was an overall theme. Steve Grant of NEA said PR needs to do PR for PR.</description>
		<content:encoded><![CDATA[<p>PRSA-NCC just had a panel yesterday discussing showing value in 2009, and showing measurable results was an overall theme. Steve Grant of NEA said PR needs to do PR for PR.</p>
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		<title>By: Chuck Hemann</title>
		<link>http://www.davidwmullen.com/2009/03/25/what-is-the-biggest-challenge-for-pr-pros-in-2009/#comment-969</link>
		<dc:creator>Chuck Hemann</dc:creator>
		<pubDate>Thu, 26 Mar 2009 13:43:19 +0000</pubDate>
		<guid isPermaLink="false">http://davidwmullen.com/?p=1129#comment-969</guid>
		<description>If I could just lob in another point about AVE&#039;s and impressions based on David&#039;s and Jeff W&#039;s comments...while AVE&#039;s are definitely a &quot;hard number&quot; I would caution strongly against using them even if your client or boss thinks it&#039;s worthwhile. The AVE formula, if you can find one generally accepted (and there are a few floating out there), assumes WAY to much to have any value. Primarily, it assumes that marketing and PR have similar influence. I don&#039;t think we are anywhere near being able to say that.

I really don&#039;t have a problem with impressions, though I would caution that you shouldn&#039;t show just that number. If you&#039;re including it in a broader analysis of message pickup, tone, etc... than I think it makes sense.</description>
		<content:encoded><![CDATA[<p>If I could just lob in another point about AVE&#8217;s and impressions based on David&#8217;s and Jeff W&#8217;s comments&#8230;while AVE&#8217;s are definitely a &#8220;hard number&#8221; I would caution strongly against using them even if your client or boss thinks it&#8217;s worthwhile. The AVE formula, if you can find one generally accepted (and there are a few floating out there), assumes WAY to much to have any value. Primarily, it assumes that marketing and PR have similar influence. I don&#8217;t think we are anywhere near being able to say that.</p>
<p>I really don&#8217;t have a problem with impressions, though I would caution that you shouldn&#8217;t show just that number. If you&#8217;re including it in a broader analysis of message pickup, tone, etc&#8230; than I think it makes sense.</p>
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		<title>By: davidmullen</title>
		<link>http://www.davidwmullen.com/2009/03/25/what-is-the-biggest-challenge-for-pr-pros-in-2009/#comment-967</link>
		<dc:creator>davidmullen</dc:creator>
		<pubDate>Thu, 26 Mar 2009 03:54:59 +0000</pubDate>
		<guid isPermaLink="false">http://davidwmullen.com/?p=1129#comment-967</guid>
		<description>@steve, @nikki @jeff g. - good addition. keeping up with all the new tools is overwhelming at times. my head&#039;s starting to hurt just thinking about it... :)

@jeff w. - I agree that impressions and AVE are typically used because they are actual numbers in an industry where we&#039;re hard pressed to produce numbers-based results. That&#039;s definitely part of the challenge.

@chuck - how in the world did I know you&#039;d pick &quot;measurement?&quot; :)

@brad - excellent point! Digital is definitely a multi-discipline sandbox. PR has an opportunity to show the value it brings to said sandbox. Of course, with the amount of PR agencies slapping &quot;social media,&quot; new media&quot; and &quot;social marketing&quot; into their capabilities decks without actually doing anything to learn about and get smart about the space, the industry also has the opportunity to show the non-value it brings to said sandbox.</description>
		<content:encoded><![CDATA[<p>@steve, @nikki @jeff g. &#8211; good addition. keeping up with all the new tools is overwhelming at times. my head&#8217;s starting to hurt just thinking about it&#8230; <img src='http://www.davidwmullen.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
<p>@jeff w. &#8211; I agree that impressions and AVE are typically used because they are actual numbers in an industry where we&#8217;re hard pressed to produce numbers-based results. That&#8217;s definitely part of the challenge.</p>
<p>@chuck &#8211; how in the world did I know you&#8217;d pick &#8220;measurement?&#8221; <img src='http://www.davidwmullen.com/wp-includes/images/smilies/icon_smile.gif' alt=':)' class='wp-smiley' /> </p>
<p>@brad &#8211; excellent point! Digital is definitely a multi-discipline sandbox. PR has an opportunity to show the value it brings to said sandbox. Of course, with the amount of PR agencies slapping &#8220;social media,&#8221; new media&#8221; and &#8220;social marketing&#8221; into their capabilities decks without actually doing anything to learn about and get smart about the space, the industry also has the opportunity to show the non-value it brings to said sandbox.</p>
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