*This is a guest post by Meg Roberts.

tunnel-vision-2Last week, David pointed out that senior professionals might be setting up young PR pros for failure because they are being asked to handle elements of social media campaigns without the proper experiences necessary for successful communications programs.

The post made me wonder about the other side of this issue: are young PR professionals being set up for failure because they aren’t being given enough opportunities to investigate and learn traditional tactics and strategies?

As companies continue to look at younger staff members for social media expertise, senior employees, recent graduates, and interns should work together to ensure young professionals have well-rounded task lists that include a variety of skills necessary for communication campaigns - both online and offline.

Recently, I’ve learned several of my friends have been tasked with heading up corporate Facebook pages and/or Twitter handles. While this is great and necessary experience, it can lead to an unbalance in recent graduates’ skill set.  For example, a young woman I graduated with said her small agency asked her to handle its Twitter account, so she began researching the ins-and-outs of the popular service to help her stand out as a junior staffer.

“I’d leave the office and devour articles on Twitter and the various applications available,” she said.  “Pretty soon, senior executives were calling me a Twitter expert and tapping me for a variety of client projects involving social media.”

My friend also admitted, however, that she began focusing more on researching Twitter, Facebook, and other social platforms than more traditional, offline PR tactics.

I had a similar experience at one of my internships while I was still a student. Because of my age and online presence, the majority of my daily tasks focused on digital PR practices rather than pitching the media, planning or attending events, creating press kits, or writing press releases.

It’s no secret that social media is changing marketing and PR.  If companies are going to ask younger PR employees to handle digital communication efforts, they need to ensure these staff members are still learning about other PR tactics and how both sets of tools play a role in a much larger, overall strategy.

As long as senior PR professionals encourage their young employees to experience offline and online campaigns, the synergy of the two can be educational and beneficial. If this doesn’t happen, then, yes, young PR pros are being set up for failure because we won’t have the skills and experiences necessary for successful PR campaigns that take place off the Internet.

What do you think? Are young PR professionals being set up for failure because they aren’t being given enough opportunities to investigate and learn traditional tactics and strategies?

meg-roberts1Meg Roberts is a PR professional working at a digital PR and marketing agency in the Washington, D.C. metro area.  She graduated with a degree in public relations in 2008.  You can connect with her on Twitter at @megmroberts or on her blog, PR Interactive.

*Tunnel Vision image by Paul Seegars.

{ 33 comments }

superboyThe future of our industry is full of bright-eyed, energetic, smart new graduates. Some were lucky enough to start their first job in the past few weeks, while the rest are still looking for their big break. They’re eager, optimistic, ready to conquer the world. And we’re setting them up for failure.

As more brands have begun incorporating social media into their overall marketing strategy, too many are looking around for the youngest person in the building or hiring an entry-level PR graduate and placing all the responsibility for social media integration in their hands.

What’s the rationale? The ones I’ve heard have been along these lines: “They’ve grown up with this stuff, so they know what they’re doing” and “They’re already on Facebook, so…”

This isn’t good for two reasons.

1. Many schools are NOT adequately preparing students on the topics of social media integration, social media strategy or social media tools. I’ve heard this from more than a few recent graduates in the past couple months. I had lunch with a friend this week who graduated in May and she, too, confirmed that there was little to no social media discussion in her classrooms. Unfortunately, there aren’t enough professors like Barbara Nixon, Karen Russell and Mihaela Vorvoreanu teaching in classrooms.

2. Knowing how to set up a Facebook account isn’t all that’s needed to create and execute successful communications programs – whether online or offline. You have to know your audience, set measureable goals and objectives, understand how to develop sound strategies, plan for potential negative scenarios, recognize a crisis as it’s unfolding and respond appropriately. I could go on. My point is that the skills needed to develop successful programs come with experience. And, unfortunately, two or three college internships don’t qualify you for that.

I’m not knocking the newcomers. I want to make sure we’re giving them the best opportunity to succeed and, along with their success, elevate the value our industry brings to brands.

My concern is that the organizations that turn over control of their social media efforts to entry-level pros increase their chances of negative experiences online. Maybe worse, though, is that they put unrealistic expectations on 22-year-olds who were fighting an uphill battle from the start.

Have you noticed this? Do you share my concerns? Do you think about it differently?

*Update: To be clear, this post isn’t about entry-level PR pros doing a poor job or even higher education’s job of including social media in curriculum. It’s about mid-level and senior-level people assuming the young one in the room understands how brands should use social media because they happen to have a Facebook profile.

*Update #2: Karen Russell wrote a post in response to this that may better clarify the point of concern I’m highlighting here. Check it out.

*Image by Łéł†Āķ Mă3ý.

{ 58 comments }

Should Brands Approach Social Media with a “Pilot Program” Mindset?

23 comments

My typical answer to that question has been “no.” Consistent participation usually leads to the best results in social media efforts. Approaching it as a test can lead to lower commitment levels from the brand and abandoned blogs and Facebook pages that look more like ghost towns than thriving communities.
But a couple things I’ve heard the past [...]

Read the full article →

Happy 1st Birthday, Blog!

15 comments

It’s hard to believe it’s been a year already. Instead of marking the occassion with words, I decided to create a short video. (Those of you reading this in email may need to click through to see the video)
For anyone who started frequenting the blog in the past six months, I’ve also shared a few [...]

Read the full article →

This Post Will Make Your Day 10x Better - Guaranteed.

10 comments

Fridays are a cause for celebration by their very nature. (Hello weekend!) So I hope you’ll grant me a little grace to go off-topic and share something worth celebrating.
I was sitting in a hotel bar last Friday evening eating dinner and watching CNN with no sound. As you can imagine, it wasn’t very productive news [...]

Read the full article →

You Made a Mistake. Is This How You React?

42 comments

I made a mistake last week. It was an honest one, but a mistake nonetheless – a misunderstanding that led to an oversight. And a client was pretty upset about it.
How do you respond when a client or colleague confronts you about a mistake that’s been made? Our natural reaction is to quickly search our [...]

Read the full article →

I’m Heading to BlogPotomac This Week

2 comments

*Update: If I could make that scratchy “the-vinyl-record-is-coming-to-a-halt” sound, I would. Unfortunately, due to some last minute stuff that’s come up, I can’t attend BlogPotomac. I’m disappointed that I won’t get to meet the likes of Beth Harte, Amber Naslund, Geoff Livingston, Lisa Hoffmann and a slew of other great people. I did, however, send [...]

Read the full article →

The Smartest Thing You Could Say

29 comments

Let’s be honest. We all want to leave a meeting knowing that we said something smart and added value to the conversation. It feels great when we have answers. Here’s the thing I find interesting, though. Often the best thing uttered in a meeting isn’t anything said at all, but something asked.
The right question can [...]

Read the full article →

Vote for the Readers’ Choice “PR Blog of the Year”

7 comments

Voting for the Readers’ Choice Awards for PR blogs is underway and I’d like to encourage you to vote for two reasons.
1. There are 20 great blogs nominated across four different categories, all of which deserve to be in your RSS reader. So it’s a great opportunity for you to discover some new blog talent [...]

Read the full article →

Four Signs Your Social Media Expert May Be Bad for Business

15 comments

There are more than a few social media pundits who would lead you and your company down the wrong road. Following their advice, however well meaning, means you’ll stand a good chance of achieving less than stellar results.
To help you identify and avoid these troublesome paths, here are four warning signs that the social media [...]

Read the full article →